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Morrisons IT glitch hits discount cards and raises fears for Christmas orders

www.theguardian.com 23-12-2024 12:18 0.5 Minutes reading

Shoppers voice anger at being unable to access loyalty prices and worry their festive deliveries may arrive late

Morrisons shoppers have been unable to access loyalty card discounts, with some left unsure whether their Christmas orders will arrive on time after the supermarket chain was hit by IT problems.

The retailer apologised to customers for the “system issues” after many could not apply the lower More loyalty card prices at the till, adding that some click-and-collect orders had also been affected.

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Morrisons offers discounts as IT glitch hits loyal...
23.12.24 04:39
by theguardian.com

Morrisons offers discounts as IT glitch hits loyalty cards and click-and-collect

Cardholders offered 10% off entire shop, as shoppers fear for Christmas food and drink orders

Morrisons shoppers have been left unsure whether their Christmas orders will arrive on time after the supermarket chain was hit by IT problems, prompting the retailer to offer discounts.

The supermarket chain is giving loyalty card holders 10% off an entire shop on Monday and on Christmas Eve after a glitch hit the promotional scheme, and it discounted prices on some items for all shoppers.

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