IlluMyFi

It added Netflix even though I already have a subscription, and even after a five-hour chat, it hasn’t been removed

I’ve been a Virgin Media customer for more than 20 years but I am at the end of my tether over a £17.99 a month charge for streaming subscriptions that keep on mysteriously appearing on my bill.

Our contract is for TV and broadband at £55 a month. We pay each month by direct debit and never use any extras or charged-for services. We have separate subscriptions for things like Netflix and Amazon Prime and pay for them directly.

Sentiment

-0.31

Bearish/Bullish

21.12.24 10:00

by theguardian.com

How to support a charity at Christmas … it’s a gift that just keeps on giving

With more people in need this festive season, charities, too, are appealing for extra help

Donate to our charity appeal here

The British public is expected to give more than £1bn to charities this month as the festive season acts as a reminder of the increasing number of people who are in need of help. But charities say that the number of people who regularly give has declined, and some have appealed for extra help.

The Charities Aid Foundation (CAF) says that although the public is more motivated to give at Christmas, at the same time, “more and more” people are in need.

United States of America