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NPS Prism® by Bain & Company Launches 2024 Global Banking Benchmarks Report: Unveiling Top Performers in Customer Loyalty Across 22 Countries

www.businesswire.com 17-12-2024 10:15 0.5 Minutes reading
BOSTON--(BUSINESS WIRE)-- #banking--NPS Prism, a global leader in customer experience benchmarking, announced today the release of its first-ever Global Banking NPS Report revealing insights into checking and savings products across the world. This report provides a comprehensive look at Net Promoter Score SM (NPS), a widely used metric of customer sentiment and loyalty. These benchmarks cover the U.S., Canada, Latin America, EMEA, and Asia-Pacific, spotlighting the banks that are transforming customer ex

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