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Luxury tights brand Wolford apologises for delays to orders and refunds

www.theguardian.com 07-01-2025 06:00 0.5 Minutes reading

Exclusive: Skinwear firm admits delivery services overstretched amid heavy criticism from customers

The luxury tights and lingerie brand Wolford has apologised after heavy criticism from customers over delays to orders and refunds, admitting its delivery services were overstretched.

Shoppers have taken to the reviews site Trustpilot to warn others against making orders, with some saying they had waited for more than a month for their goods to arrive and had been unable to obtain a refund.

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