Now that half of our clothing purchases are sent back, reverse logistics – or the returns industry – has become big business, with companies finding ways to reduce waste
For many, the Boxing Day sales are a festive tradition, but last week major retailers from Next to John Lewis announced that their stores would stay closed as they expected customers to do their bargain hunting online.
For those who regret their internet purchases – or those who unwrapped yet another hideous Christmas jumper – the prospect of a trip to the post office to send their returns awaits.
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