MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the addition of a new CX/EX Scoring Bot running in the Verint Open Platform. This unique bot provides critical real-time insights instead of lagging indicators provided by customer and employee surveys. A new addition to Verint Agent Copilot Bots, Verint CX/EX Scoring Bot goes beyond GenAI and uses unique, proprietary AI models to provide unparalleled insight into customer experience, agent sati
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