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My identity had been stolen but Three failed to respond

www.theguardian.com 07-01-2025 07:00 1 Minutes reading

I’ve always had a Vodafone account but a law firm stated I owed money to Three and we are caught in a nightmare

A fraudulent phone contract has been taken out in my husband’s name and he is now threatened with court action.

At the start of May he received a letter from a law firm stating he owed money for a Three phone contract. He explained that he’d never bought a phone from that company – he has been with Vodafone since 2001.

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